Previous incidents
White Screen After Deployment — Resolved
Resolved Mar 27, 2026 at 01:52pm UTC
8:18 AM EST — We are investigating reports of some users encountering a blank screen when loading the application following this morning's deployment.
9:45 AM EST — The deployment has been rolled back, and all users should be able to access the application normally. A permanent fix is being tested and will be included in the next release.
Root cause: Cached browser files referenced outdated resources that were replaced during the deployment. A fix to prevent browser caching of these refer...
Database is down
Resolved Mar 24, 2026 at 04:58pm UTC
Database recovered.
1 previous update
portal.aclarian.com, APIs, and 2 other services are down
Resolved Mar 21, 2026 at 03:24am UTC
portal.aclarian.com recovered.
7 previous updates
Inventory APIs is down
Resolved Mar 15, 2026 at 12:09am UTC
Inventory APIs recovered.
1 previous update
Inventory APIs is down
Resolved Mar 11, 2026 at 08:35pm UTC
Inventory APIs recovered.
1 previous update
Inventory APIs is down
Resolved Mar 06, 2026 at 01:15am UTC
Inventory APIs recovered.
1 previous update
APIs and Database are down
Resolved Jan 23, 2026 at 12:08am UTC
Database recovered.
2 previous updates
Inventory APIs is down
Resolved Jan 18, 2026 at 12:30am UTC
Inventory APIs recovered.
3 previous updates
APIs, Database, and 1 other service are down
Resolved Jan 12, 2026 at 10:14pm UTC
Between 4:40 and 4:44 EST, the site experienced two brief interruptions, each lasting a few seconds.
The interruptions were caused by a deployment.
The issue was identified immediately and corrected.
The site has been stable since and no further impact is expected.
6 previous updates
Portal SFTP is down
Resolved Jan 06, 2026 at 07:20pm UTC
Portal SFTP recovered.
1 previous update