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White Screen After Deployment — Resolved

Mar 27, 2026 at 01:52pm UTC
Affected services
portal.aclarian.com

Resolved
Mar 27, 2026 at 01:52pm UTC

8:18 AM EST — We are investigating reports of some users encountering a blank screen when loading the application following this morning's deployment.

9:45 AM EST — The deployment has been rolled back, and all users should be able to access the application normally. A permanent fix is being tested and will be included in the next release.

Root cause: Cached browser files referenced outdated resources that were replaced during the deployment. A fix to prevent browser caching of these references is in progress.