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Downtime
Portal SFTP is down
Jan 06, 2026 at 07:12pm UTC
Affected services
Portal SFTP
Resolved
Jan 06, 2026 at 07:20pm UTC
Portal SFTP recovered.
Affected services
Portal SFTP
Created
Jan 06, 2026 at 07:12pm UTC
SFTP Authentication Interruption
• Issue window: 2:12 PM to 2:19 PM EST.
• Impact: SFTP server authentication was unavailable during this period.
• Current status: Service restored and operating normally.
• Next steps: We have opened a ticket with our cloud provider to determine the root cause and prevent recurrence.
Affected services
Portal SFTP